13th December 2015

In consideration of recent reports and safety concerns involving inferior quality hoverboards using low grade (cheap) batteries and/or chargers causing potential danger, we would like to reassure all of our customers that we are, and always have been, committed to the highest standard of safety & quality for all of our products. Hoverboards are no exception.

Here at ukbigbuy.com we’ve been answering the same question over and over for the past few months.

Q: What’s the difference between am Zimx ZX Hover / hoverboard and the other similar hoverboards in the market, some at cheaper prices?

A: Don’t be fooled by cheap imitations. Unfortunately the recent incidents in the news only exemplify what we’ve stressed all along regarding our hoverboards: The battery, charger, parts and components we use are only of the highest quality, not like the cheap imitations you find advertised at too-good-to-be-true prices.

We’ve stressed this all along. We have more than 20 years’ experience in manufacturing top quality products for consumers. We use that experience in the design, development, and manufacturing of every product that we sell. Whether it’s eco-friendly toys for infants & toddlers, or hoverboards for bigger kids, safety is, was, and will always be the top priority.

We use top quality UL / CE certified charging adapters as well as top quality grade “A” LG or Samsung lithium-ion batteries. Our hoverboards are fully compliant and meet or exceed UK government safety standards including UN 38.3 (battery), UL 1642 (battery), and UL 60950-1 (charger). We have used a UK fused plug that is BS1362 BSi Regulations. Customer and Product Safety is the number one concern at ukbigbuy.com

We are a UK based company and stand behind every product we sell with full customer support. Feel free to contact us should you have any other questions or concerns.

Sincerely,

ukbigbuy.com